Juneau Community Coordinator
Big Brothers Big Sisters of Alaska Big Brothers Big Sisters of Alaska Juneau, AK Juneau, AK Part-time Part-time $21 - $23 an hour $21 - $23 an hour WE ARE:
Defenders of potential.
Big Brothers Big Sisters of Alaska is a forward thinking agency who works with community members to help ignite the potential in our Alaskan youth.
We do so by creating one-to-one mentoring relationships between our Bigs and Littles.
YOU ARE:
An individual curious about what it takes to create a movement and make a real impact in your community.
A collaborative and cross-culturally effective communicator.
Someone who understands the power of mentorship and can speak to it.
A person who can convey the values of Big Brothers Big Sisters of Alaska to a room full of strangers to help bring our vision to life.
A highly organized professional that can shift from one task to another smoothly.
You understand the importance of customer service and support participants with professionalism and excitement.
You are knowledgeable and thoughtful about relationships with Alaska Native Organizations, Corporations and Tribal entities.
You believe in the power of inclusion.
JOB
Summary:
This position will provide direct service to the local community, including but not limited to recruitment, outreach, and implementing local community relations processes in coordination with statewide plans.
This position is responsible for providing high-level customer service throughout the enrollment and matching process for Volunteers and Youth.
This position is responsible for ensuring child safety, positive impacts for youth, constructive and satisfying relationships between the youth and volunteer mentor, and a strong sense of affiliation with Big Brothers Big Sisters on the part of the volunteers.
The successful incumbent will produce positive outcomes in the following areas:
volunteer and youth yield and processing time, and new match goals.
This position will work with participants across all communities that Big Brothers Big Sisters of Alaska serves, while being particularly mindful of the Alaska Native people, land and cultures where we operate.
JOB
Responsibilities:
Community Coordinator:
Cultivate and steward relationships with local donors, community leaders, and other stakeholders.
Maintain local records according to agency standards.
Provide local staff support to any special events or fundraisers.
Participate in local grant development.
Notify leadership of grant opportunities.
Assist with grant applications and reports.
Maintain relationships with grant administrators.
Identify and negotiate partnerships with local agencies, employers, and school districts.
Engage in community meetings, coalitions and events for the purpose of engagement of volunteers and donors.
Other duties as assigned.
Point person for local community.
Enrollment Specialist:
Adhere to the mission, vision and values of Big Brothers Big Sisters of Alaska.
Assess volunteer fit to BBBS.
Conduct volunteer enrollments (virtual and in-person), including:
interviews, training, and completion of any other enrollment processes.
Conduct youth enrollments (virtual and in-person) including parent/youth interviews, youth safety education and enrollment processes.
Assess and refer families for alternative or additional services as needed.
Ensure high-level proficiency in applying youth safety and risk management knowledge, policies and procedures throughout all aspects of job function.
Identify youth safety issues for volunteers, youth and their families.
Identifyand eliminate any barriers interfering with the completion of the enrollment process.
Assist with volunteer references.
Immediately bring concerns regarding reference information which may influence the volunteer enrollment process to the attention of the supervisor.
Conduct volunteer and youth reassessments/updates as required.
Review all enrollment information and assessments and make recommendations for participation in the program based on this information.
Assess and apply factors contributing to successful match and effectively align volunteer interests and qualifications with service options of the agency.
Provide comprehensive assessments and match support recommendations for volunteer and youth participation in the program based upon assessments of each individual participant.
Maintain accurate and timely records for each match according to BBBSA Standards of Practice and BBBSAK Functional Standards.
Utilize technology to report, synthesize and analyze data.
Determine matches and facilitate match meetings (virtual and in-person) in accordance with volunteer and family schedules.
Make recommendations to Match Support Specialists for training and support needs.
Collaborate with other service delivery staff to ensure smooth transition among functions.
Represent, promote and protect the interests of the organization by participating and attending events, as assigned.
JOB COMPETENCIES:
Resilience & Flexibility - Able to interpret situations and information objectively when stressed; remain calm and professional in potentially difficult or emotionally charged interpersonal interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or changing circumstances; view failures objectively and rebound quickly; work to clarify situations where information or objectives are ambiguous.
Communication - Verbal and Written - Able to practice active and attentive listening skills to verify understanding; adapt communication content and delivery to individual needs; proactively inform others about developments relevant to the team; openly and diplomatically express opinion, even when different from that of others; translate what is heard, observed or assessed into documentation that is accurate, concise, and clearly communicates key information to others with a need to know.
Decisiveness & Judgment - Able to demonstrate good and ethical judgment in routine, day-to-day decisions; independently make decisions and take action, even in non-routine situations; consider impact of various options when making decisions; use good judgment in deciding whether to make a decision or escalate it to a supervisor for additional consultation; use an awareness of formal and informal decision-making channels to achieve desired results.
Gets Results-- Able to demonstrate high personal work standards, balancing quality and quantity with a sense of urgency about results; do everything possible to meet goals and deadlines; persist in the face of repeated challenges; accept responsibility for improving the quality, efficiency and outcomes of own work.
Customer Focus-- Able to build strong working relationships with internal and external customers; identify unexpressed customer needs and potential services to meet those needs; independently anticipate and personalize communication/approach to fit different perspectives, backgrounds or styles of individuals; prioritize work in alignment with the needs of the customer; use customer knowledge and feedback to improve own work results.
Problem Solving & Analysis -- Able to gather appropriate data and diagnose a situation before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develop contingency plans to deal with them; develop and evaluate alternative courses of action.
Strategic Alignment -- Able to align own work objectives with the organization's strategic plan or objectives; take organizational priorities into consideration when making choices and trade-offs in own work; act with an understanding of how the community affects the business and how own actions and decisions affect other jobs or outcomes; maintain perspective between the overall picture and tactical details.
Valuing JEDI (Justice, Equity, Diversity and Inclusion) - Able to make diversity/inclusion an integral part of overall long term plan; sponsor/mentor individuals from a variety of backgrounds and perspectives; communicate and support a department-wide zero-tolerance policy toward inappropriate, illegal or discriminatory behaviors; make team changes that enhance workforce diversity.
Able to communicate internally and externally that diversity/inclusion is an integral part of how the organization does business.
PERSONAL ATTRIBUTES WE ARE LOOKING FOR:
A strong belief in the mission of Big Brothers Big Sisters.
An individual that can communicate effectively with all people, including Alaska Native, American Indian and other diverse populations.
An individual that is comfortable in multicultural environments.
Able to establish effective relationships and build rapport with community members and participants.
An individual that has a customer/client focus, be results and outcome oriented, approachable, and highly organized.
Flexibility to work evenings and occasional weekends.
JOB
Qualifications:
Must have high school diploma/GED equivalent, and meet one of the following criteria:
A documented bachelor's degree, from an accredited college or university, in a related field, or within six months of degree completion; A documented associates degree or two years of higher education experience, from an accredited college or university in a related field, and two years of relevant work experience in related fields such as social work, counseling, social services, child development or other related field; Four years of relevant work experience in related fields, such as social work, counseling, social services, child development or other related field.
Experience working with both youth and adult populations, specific assessment, intake, or interview experience, preferred.
Must have access to reliable transportation.
REQUIRED SKILLS AND ABILITIES:
Excellent oral and written communication skills reflecting solid customer service and high-level interviewingskills.
Ability to form appropriate assessment-based relationships.
Experience or knowledge of trauma-informed care.
Strong commitment to JEDI (Justice, Equity, Diversity and Inclusion).
Maintain confidentiality throughout daily operations.
Effectively collaborate with other staff.
Use time effectively and focus on details.
Ability to collect meaningful data and draw solid conclusions.
Proficiency in Google Drive products.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
This position will telecommute/work from home.
Flexible work hours to meet customer needs.
Must travel to local communities and neighborhoods for in-person events.
Ability to sit in meetings and work effectively using a computer for long periods of time.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.
They are not intended to be an exhaustive list of all duties, responsibilities, and required skills.
Contents may be subject to change to meet the needs of the organization.
Job Type:
Part-time Pay:
$21.
00 - $23.
00 per hour Expected hours:
25 - 32 per week
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Weekends as needed
Experience:
Mentoring:
1 year (Preferred) Community engagement:
1 year (Preferred) Work Location:
In person Cultivate and steward relationships with local donors, community leaders, and other stakeholders.
Maintain local records according to agency standards.
Provide local staff support to any special events or fundraisers.
Participate in local grant development.
Notify leadership of grant opportunities.
Assist with grant applications and reports.
Maintain relationships with grant administrators.
Identify and negotiate partnerships with local agencies, employers, and school districts.
Engage in community meetings, coalitions and events for the purpose of engagement of volunteers and donors.
Other duties as assigned.
Point person for local community.
Adhere to the mission, vision and values of Big Brothers Big Sisters of Alaska.
Assess volunteer fit to BBBS.
Conduct volunteer enrollments (virtual and in-person), including:
interviews, training, and completion of any other enrollment processes.
Conduct youth enrollments (virtual and in-person) including parent/youth interviews, youth safety education and enrollment processes.
Assess and refer families for alternative or additional services as needed.
Ensure high-level proficiency in applying youth safety and risk management knowledge, policies and procedures throughout all aspects of job function.
Identify youth safety issues for volunteers, youth and their families.
Identifyand eliminate any barriers interfering with the completion of the enrollment process.
Assist with volunteer references.
Immediately bring concerns regarding reference information which may influence the volunteer enrollment process to the attention of the supervisor.
Conduct volunteer and youth reassessments/updates as required.
Review all enrollment information and assessments and make recommendations for participation in the program based on this information.
Assess and apply factors contributing to successful match and effectively align volunteer interests and qualifications with service options of the agency.
Provide comprehensive assessments and match support recommendations for volunteer and youth participation in the program based upon assessments of each individual participant.
Maintain accurate and timely records for each match according to BBBSA Standards of Practice and BBBSAK Functional Standards.
Utilize technology to report, synthesize and analyze data.
Determine matches and facilitate match meetings (virtual and in-person) in accordance with volunteer and family schedules.
Make recommendations to Match Support Specialists for training and support needs.
Collaborate with other service delivery staff to ensure smooth transition among functions.
Represent, promote and protect the interests of the organization by participating and attending events, as assigned.
Resilience & Flexibility - Able to interpret situations and information objectively when stressed; remain calm and professional in potentially difficult or emotionally charged interpersonal interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or changing circumstances; view failures objectively and rebound quickly; work to clarify situations where information or objectives are ambiguous.
Communication - Verbal and Written - Able to practice active and attentive listening skills to verify understanding; adapt communication content and delivery to individual needs; proactively inform others about developments relevant to the team; openly and diplomatically express opinion, even when different from that of others; translate what is heard, observed or assessed into documentation that is accurate, concise, and clearly communicates key information to others with a need to know.
Decisiveness & Judgment - Able to demonstrate good and ethical judgment in routine, day-to-day decisions; independently make decisions and take action, even in non-routine situations; consider impact of various options when making decisions; use good judgment in deciding whether to make a decision or escalate it to a supervisor for additional consultation; use an awareness of formal and informal decision-making channels to achieve desired results.
Gets Results-- Able to demonstrate high personal work standards, balancing quality and quantity with a sense of urgency about results; do everything possible to meet goals and deadlines; persist in the face of repeated challenges; accept responsibility for improving the quality, efficiency and outcomes of own work.
Customer Focus-- Able to build strong working relationships with internal and external customers; identify unexpressed customer needs and potential services to meet those needs; independently anticipate and personalize communication/approach to fit different perspectives, backgrounds or styles of individuals; prioritize work in alignment with the needs of the customer; use customer knowledge and feedback to improve own work results.
Problem Solving & Analysis -- Able to gather appropriate data and diagnose a situation before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develop contingency plans to deal with them; develop and evaluate alternative courses of action.
Strategic Alignment -- Able to align own work objectives with the organization's strategic plan or objectives; take organizational priorities into consideration when making choices and trade-offs in own work; act with an understanding of how the community affects the business and how own actions and decisions affect other jobs or outcomes; maintain perspective between the overall picture and tactical details.
Valuing JEDI (Justice, Equity, Diversity and Inclusion) - Able to make diversity/inclusion an integral part of overall long term plan; sponsor/mentor individuals from a variety of backgrounds and perspectives; communicate and support a department-wide zero-tolerance policy toward inappropriate, illegal or discriminatory behaviors; make team changes that enhance workforce diversity.
Able to communicate internally and externally that diversity/inclusion is an integral part of how the organization does business.
A strong belief in the mission of Big Brothers Big Sisters.
An individual that can communicate effectively with all people, including Alaska Native, American Indian and other diverse populations.
An individual that is comfortable in multicultural environments.
Able to establish effective relationships and build rapport with community members and participants.
An individual that has a customer/client focus, be results and outcome oriented, approachable, and highly organized.
Flexibility to work evenings and occasional weekends.
A documented bachelor's degree, from an accredited college or university, in a related field, or within six months of degree completion; A documented associates degree or two years of higher education experience, from an accredited college or university in a related field, and two years of relevant work experience in related fields such as social work, counseling, social services, child development or other related field; Four years of relevant work experience in related fields, such as social work, counseling, social services, child development or other related field.
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance 8 hour shift Day shift Monday to Friday Weekends as needed Mentoring:
1 year (Preferred) Community engagement:
1 year (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
Defenders of potential.
Big Brothers Big Sisters of Alaska is a forward thinking agency who works with community members to help ignite the potential in our Alaskan youth.
We do so by creating one-to-one mentoring relationships between our Bigs and Littles.
YOU ARE:
An individual curious about what it takes to create a movement and make a real impact in your community.
A collaborative and cross-culturally effective communicator.
Someone who understands the power of mentorship and can speak to it.
A person who can convey the values of Big Brothers Big Sisters of Alaska to a room full of strangers to help bring our vision to life.
A highly organized professional that can shift from one task to another smoothly.
You understand the importance of customer service and support participants with professionalism and excitement.
You are knowledgeable and thoughtful about relationships with Alaska Native Organizations, Corporations and Tribal entities.
You believe in the power of inclusion.
JOB
Summary:
This position will provide direct service to the local community, including but not limited to recruitment, outreach, and implementing local community relations processes in coordination with statewide plans.
This position is responsible for providing high-level customer service throughout the enrollment and matching process for Volunteers and Youth.
This position is responsible for ensuring child safety, positive impacts for youth, constructive and satisfying relationships between the youth and volunteer mentor, and a strong sense of affiliation with Big Brothers Big Sisters on the part of the volunteers.
The successful incumbent will produce positive outcomes in the following areas:
volunteer and youth yield and processing time, and new match goals.
This position will work with participants across all communities that Big Brothers Big Sisters of Alaska serves, while being particularly mindful of the Alaska Native people, land and cultures where we operate.
JOB
Responsibilities:
Community Coordinator:
Cultivate and steward relationships with local donors, community leaders, and other stakeholders.
Maintain local records according to agency standards.
Provide local staff support to any special events or fundraisers.
Participate in local grant development.
Notify leadership of grant opportunities.
Assist with grant applications and reports.
Maintain relationships with grant administrators.
Identify and negotiate partnerships with local agencies, employers, and school districts.
Engage in community meetings, coalitions and events for the purpose of engagement of volunteers and donors.
Other duties as assigned.
Point person for local community.
Enrollment Specialist:
Adhere to the mission, vision and values of Big Brothers Big Sisters of Alaska.
Assess volunteer fit to BBBS.
Conduct volunteer enrollments (virtual and in-person), including:
interviews, training, and completion of any other enrollment processes.
Conduct youth enrollments (virtual and in-person) including parent/youth interviews, youth safety education and enrollment processes.
Assess and refer families for alternative or additional services as needed.
Ensure high-level proficiency in applying youth safety and risk management knowledge, policies and procedures throughout all aspects of job function.
Identify youth safety issues for volunteers, youth and their families.
Identifyand eliminate any barriers interfering with the completion of the enrollment process.
Assist with volunteer references.
Immediately bring concerns regarding reference information which may influence the volunteer enrollment process to the attention of the supervisor.
Conduct volunteer and youth reassessments/updates as required.
Review all enrollment information and assessments and make recommendations for participation in the program based on this information.
Assess and apply factors contributing to successful match and effectively align volunteer interests and qualifications with service options of the agency.
Provide comprehensive assessments and match support recommendations for volunteer and youth participation in the program based upon assessments of each individual participant.
Maintain accurate and timely records for each match according to BBBSA Standards of Practice and BBBSAK Functional Standards.
Utilize technology to report, synthesize and analyze data.
Determine matches and facilitate match meetings (virtual and in-person) in accordance with volunteer and family schedules.
Make recommendations to Match Support Specialists for training and support needs.
Collaborate with other service delivery staff to ensure smooth transition among functions.
Represent, promote and protect the interests of the organization by participating and attending events, as assigned.
JOB COMPETENCIES:
Resilience & Flexibility - Able to interpret situations and information objectively when stressed; remain calm and professional in potentially difficult or emotionally charged interpersonal interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or changing circumstances; view failures objectively and rebound quickly; work to clarify situations where information or objectives are ambiguous.
Communication - Verbal and Written - Able to practice active and attentive listening skills to verify understanding; adapt communication content and delivery to individual needs; proactively inform others about developments relevant to the team; openly and diplomatically express opinion, even when different from that of others; translate what is heard, observed or assessed into documentation that is accurate, concise, and clearly communicates key information to others with a need to know.
Decisiveness & Judgment - Able to demonstrate good and ethical judgment in routine, day-to-day decisions; independently make decisions and take action, even in non-routine situations; consider impact of various options when making decisions; use good judgment in deciding whether to make a decision or escalate it to a supervisor for additional consultation; use an awareness of formal and informal decision-making channels to achieve desired results.
Gets Results-- Able to demonstrate high personal work standards, balancing quality and quantity with a sense of urgency about results; do everything possible to meet goals and deadlines; persist in the face of repeated challenges; accept responsibility for improving the quality, efficiency and outcomes of own work.
Customer Focus-- Able to build strong working relationships with internal and external customers; identify unexpressed customer needs and potential services to meet those needs; independently anticipate and personalize communication/approach to fit different perspectives, backgrounds or styles of individuals; prioritize work in alignment with the needs of the customer; use customer knowledge and feedback to improve own work results.
Problem Solving & Analysis -- Able to gather appropriate data and diagnose a situation before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develop contingency plans to deal with them; develop and evaluate alternative courses of action.
Strategic Alignment -- Able to align own work objectives with the organization's strategic plan or objectives; take organizational priorities into consideration when making choices and trade-offs in own work; act with an understanding of how the community affects the business and how own actions and decisions affect other jobs or outcomes; maintain perspective between the overall picture and tactical details.
Valuing JEDI (Justice, Equity, Diversity and Inclusion) - Able to make diversity/inclusion an integral part of overall long term plan; sponsor/mentor individuals from a variety of backgrounds and perspectives; communicate and support a department-wide zero-tolerance policy toward inappropriate, illegal or discriminatory behaviors; make team changes that enhance workforce diversity.
Able to communicate internally and externally that diversity/inclusion is an integral part of how the organization does business.
PERSONAL ATTRIBUTES WE ARE LOOKING FOR:
A strong belief in the mission of Big Brothers Big Sisters.
An individual that can communicate effectively with all people, including Alaska Native, American Indian and other diverse populations.
An individual that is comfortable in multicultural environments.
Able to establish effective relationships and build rapport with community members and participants.
An individual that has a customer/client focus, be results and outcome oriented, approachable, and highly organized.
Flexibility to work evenings and occasional weekends.
JOB
Qualifications:
Must have high school diploma/GED equivalent, and meet one of the following criteria:
A documented bachelor's degree, from an accredited college or university, in a related field, or within six months of degree completion; A documented associates degree or two years of higher education experience, from an accredited college or university in a related field, and two years of relevant work experience in related fields such as social work, counseling, social services, child development or other related field; Four years of relevant work experience in related fields, such as social work, counseling, social services, child development or other related field.
Experience working with both youth and adult populations, specific assessment, intake, or interview experience, preferred.
Must have access to reliable transportation.
REQUIRED SKILLS AND ABILITIES:
Excellent oral and written communication skills reflecting solid customer service and high-level interviewingskills.
Ability to form appropriate assessment-based relationships.
Experience or knowledge of trauma-informed care.
Strong commitment to JEDI (Justice, Equity, Diversity and Inclusion).
Maintain confidentiality throughout daily operations.
Effectively collaborate with other staff.
Use time effectively and focus on details.
Ability to collect meaningful data and draw solid conclusions.
Proficiency in Google Drive products.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
This position will telecommute/work from home.
Flexible work hours to meet customer needs.
Must travel to local communities and neighborhoods for in-person events.
Ability to sit in meetings and work effectively using a computer for long periods of time.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.
They are not intended to be an exhaustive list of all duties, responsibilities, and required skills.
Contents may be subject to change to meet the needs of the organization.
Job Type:
Part-time Pay:
$21.
00 - $23.
00 per hour Expected hours:
25 - 32 per week
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Weekends as needed
Experience:
Mentoring:
1 year (Preferred) Community engagement:
1 year (Preferred) Work Location:
In person Cultivate and steward relationships with local donors, community leaders, and other stakeholders.
Maintain local records according to agency standards.
Provide local staff support to any special events or fundraisers.
Participate in local grant development.
Notify leadership of grant opportunities.
Assist with grant applications and reports.
Maintain relationships with grant administrators.
Identify and negotiate partnerships with local agencies, employers, and school districts.
Engage in community meetings, coalitions and events for the purpose of engagement of volunteers and donors.
Other duties as assigned.
Point person for local community.
Adhere to the mission, vision and values of Big Brothers Big Sisters of Alaska.
Assess volunteer fit to BBBS.
Conduct volunteer enrollments (virtual and in-person), including:
interviews, training, and completion of any other enrollment processes.
Conduct youth enrollments (virtual and in-person) including parent/youth interviews, youth safety education and enrollment processes.
Assess and refer families for alternative or additional services as needed.
Ensure high-level proficiency in applying youth safety and risk management knowledge, policies and procedures throughout all aspects of job function.
Identify youth safety issues for volunteers, youth and their families.
Identifyand eliminate any barriers interfering with the completion of the enrollment process.
Assist with volunteer references.
Immediately bring concerns regarding reference information which may influence the volunteer enrollment process to the attention of the supervisor.
Conduct volunteer and youth reassessments/updates as required.
Review all enrollment information and assessments and make recommendations for participation in the program based on this information.
Assess and apply factors contributing to successful match and effectively align volunteer interests and qualifications with service options of the agency.
Provide comprehensive assessments and match support recommendations for volunteer and youth participation in the program based upon assessments of each individual participant.
Maintain accurate and timely records for each match according to BBBSA Standards of Practice and BBBSAK Functional Standards.
Utilize technology to report, synthesize and analyze data.
Determine matches and facilitate match meetings (virtual and in-person) in accordance with volunteer and family schedules.
Make recommendations to Match Support Specialists for training and support needs.
Collaborate with other service delivery staff to ensure smooth transition among functions.
Represent, promote and protect the interests of the organization by participating and attending events, as assigned.
Resilience & Flexibility - Able to interpret situations and information objectively when stressed; remain calm and professional in potentially difficult or emotionally charged interpersonal interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or changing circumstances; view failures objectively and rebound quickly; work to clarify situations where information or objectives are ambiguous.
Communication - Verbal and Written - Able to practice active and attentive listening skills to verify understanding; adapt communication content and delivery to individual needs; proactively inform others about developments relevant to the team; openly and diplomatically express opinion, even when different from that of others; translate what is heard, observed or assessed into documentation that is accurate, concise, and clearly communicates key information to others with a need to know.
Decisiveness & Judgment - Able to demonstrate good and ethical judgment in routine, day-to-day decisions; independently make decisions and take action, even in non-routine situations; consider impact of various options when making decisions; use good judgment in deciding whether to make a decision or escalate it to a supervisor for additional consultation; use an awareness of formal and informal decision-making channels to achieve desired results.
Gets Results-- Able to demonstrate high personal work standards, balancing quality and quantity with a sense of urgency about results; do everything possible to meet goals and deadlines; persist in the face of repeated challenges; accept responsibility for improving the quality, efficiency and outcomes of own work.
Customer Focus-- Able to build strong working relationships with internal and external customers; identify unexpressed customer needs and potential services to meet those needs; independently anticipate and personalize communication/approach to fit different perspectives, backgrounds or styles of individuals; prioritize work in alignment with the needs of the customer; use customer knowledge and feedback to improve own work results.
Problem Solving & Analysis -- Able to gather appropriate data and diagnose a situation before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develop contingency plans to deal with them; develop and evaluate alternative courses of action.
Strategic Alignment -- Able to align own work objectives with the organization's strategic plan or objectives; take organizational priorities into consideration when making choices and trade-offs in own work; act with an understanding of how the community affects the business and how own actions and decisions affect other jobs or outcomes; maintain perspective between the overall picture and tactical details.
Valuing JEDI (Justice, Equity, Diversity and Inclusion) - Able to make diversity/inclusion an integral part of overall long term plan; sponsor/mentor individuals from a variety of backgrounds and perspectives; communicate and support a department-wide zero-tolerance policy toward inappropriate, illegal or discriminatory behaviors; make team changes that enhance workforce diversity.
Able to communicate internally and externally that diversity/inclusion is an integral part of how the organization does business.
A strong belief in the mission of Big Brothers Big Sisters.
An individual that can communicate effectively with all people, including Alaska Native, American Indian and other diverse populations.
An individual that is comfortable in multicultural environments.
Able to establish effective relationships and build rapport with community members and participants.
An individual that has a customer/client focus, be results and outcome oriented, approachable, and highly organized.
Flexibility to work evenings and occasional weekends.
A documented bachelor's degree, from an accredited college or university, in a related field, or within six months of degree completion; A documented associates degree or two years of higher education experience, from an accredited college or university in a related field, and two years of relevant work experience in related fields such as social work, counseling, social services, child development or other related field; Four years of relevant work experience in related fields, such as social work, counseling, social services, child development or other related field.
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance 8 hour shift Day shift Monday to Friday Weekends as needed Mentoring:
1 year (Preferred) Community engagement:
1 year (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.
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