Social Services Program Officer -ORCA (PCN 069320)
Salary:
$3,247.
20 BiweeklyLocation :
Anchorage, AKJob Type:
Full TimeJob Number:
41216Department:
Family & Community ServicesDivision:
Office of Children's ServicesOpening Date:
07/18/2023Closing Date:
7/28/2023 5:
00 PM AlaskaDivision:
Office of Children's ServicesPosition Open To:
Alaska Residents OnlyBargaining Unit:
SupervisoryRange:
21Job Description This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.
The Department of Family and Community Services,Office of Children's Services (OCS) isrecruiting for full-time Social Services Program Officer located inAnchorage, Alaska.
What you will be doingUnder the guidance of the Division's Data Processing Manager and via a hybrid-agile methodology, the position serves as the functional manager, overseeing all planning and development of OCS' Child Welfare Information System (CCWIS).
Other critical functions performed by this position include resolving CCWIS bugs, overseeing all statewide CCWIS training and assisting in meeting federal and state reporting requirements for the CCWIS.
This position has direct supervisory responsibility for two Program Coordinator positions and two Protective Service Specialist positions.
The supervisory responsibilities include:
training, daily supervision, establishing performance criteria and evaluating employee performance, interviewing job candidates, and making hiring decisions.
The program coordinator positions act as functional business analysts for the CCWIS while the PSS positions conduct all CCWIS training and Help desk tasks.
Our organization, mission and cultureThe strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.
The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.
Everything we do is underpinned by our Benefits of joining our teamThis is an exciting time to join State Office! Program changes are expected to occur in order to best serve the agency's need, so flexibility and an open mind is a must.
For individuals with excellent verbal, written, and critical thinking skills, this will be an ideal role, as they will be communicating with a wide range of people, analyzing complex systems and influencing macro-level changeFull-time benefits of this position include but are not limited to:
Insurance Benefits; Retirement Benefits; Paid Leave; and eleven paid holidays per year.
Please see the benefits tab on this posting for more information.
Working environment you can expectThis position is located in OCS' State Office building, in Anchorage, Alaska.
This is a fast-paced position with varying job duties and responsibilities.
Daily, this position works with other teams within OCS as well as IT and external contractors.
This position requires frequent meetings, on-demand requests for information/data and will likely experience frequent interruptions.
For information on the Anchorage community (including schools, hospitals, housing) please review the We are seeking a candidate with the following competencies:
1.
Computer Skills:
Uses computers, software applications, databases, and automated systems to accomplish work.
2.
Problem Solving:
Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
3.
Managing Human Resources:
Plans, distributes, coordinates, and monitors work assignments of others; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner.
4.
Reasoning:
Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
5.
Interpersonal Skills:
( ) Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Special Note All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check.
The successful candidate may be required to attend multiple training courses normally located in Anchorage.
A cover letter is NOT required for this position.
Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.
To view the general description and example of duties for a Social Services Program Officer, please go to the following link:
Minimum Qualifications Four years of journey level professional experience providing, developing, administrating, or managing social/health services or social/health service programs.
ANDOne year of experience supervising professional or paraprofessional staff.
This experience may be earned concurrently with the required journey level professional experience.
Additional Required Information At time of interview applicant is requested to submit:
A list of three (3) professional references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.
Please read the below information carefully.
This applies to your application submission.
SUPPLEMENTAL QUESTIONSFor your application to be evaluated you must answer the Supplemental Questions.
Be specific in your answers and tell us how you acquired the relevant experience.
Please use complete sentences and proof-read your submissions when answering the supplemental questions.
Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
WORK EXPERIENCEWhen using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time.
Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met.
Work experience needed to meet the minimum qualifications must be documented in the application.
If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment.
A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level.
Ensure your time and any subsequent flex promotion(s) are documented as a separate position.
This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered.
If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.
Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
RECRUITMENT SCOPEThis position is open to Alaska Residents only.
Please check our to determine if you qualify.
MULTIPLE VACANCIESThis recruitment may be used for more than one (1) vacancy.
The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.
Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application.
If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.
Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage, found here:
NOTICEQuestions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095.
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.
com' domains.
For information on allowing emails from the 'governmentjobs.
com' domains, visit the Lost Password Help page located at EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).
Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY:
Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at:
P.
O.
Box 110201, Juneau, AK 99811-0201.
The State of Alaska is an equal opportunity employer.
Contact Information WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.
Requests for information may also be emailed to email protected .
For applicant password assistance please visit:
For specific information in reference to the position please contact the hiring manager at:
Name:
Sandra DeHart-Mayor, MSW ORCA, Data & Research Project ManagerEmail:
Careers with the State of Alaska offer MANY benefitsThe following information describes typical benefits available to employees of the State of Alaska.
Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.
)Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the State:
See for additional information.
AVTEC Confidential Correctional Officers Marine Engineers Mt.
Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts.
Contact the appropriate Union for additional information.
General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expensesRetirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note:
The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Eleven paid holidays a year Gym discounts at participating fitness providers in multiple locations throughout the state.
See for additional information01 Do you acknowledge and understand the requirement that education and/or experience being used to meet the minimum qualifications for this position must be adequately documented in this application in order to be considered for this position? Yes.
I acknowledge and understand this requirement.
02 What is your experience with automated information systems and technology? 03 Describe your workflow for solving problems or issues.
04 Describe your experience in planning, monitoring and evaluating work in an equitable manner.
05 What experience do you have in analyzing information and making correct inferences or accurate conclusions? 06 What is your leadership and/or interpersonal style? Please elaborate on how you work with others.
Required Question Recommended Skills Agile Methodology Automation Coaching And Mentoring Communication Courtesy Critical Thinking Estimated Salary: $20 to $28 per hour based on qualifications.
$3,247.
20 BiweeklyLocation :
Anchorage, AKJob Type:
Full TimeJob Number:
41216Department:
Family & Community ServicesDivision:
Office of Children's ServicesOpening Date:
07/18/2023Closing Date:
7/28/2023 5:
00 PM AlaskaDivision:
Office of Children's ServicesPosition Open To:
Alaska Residents OnlyBargaining Unit:
SupervisoryRange:
21Job Description This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.
The Department of Family and Community Services,Office of Children's Services (OCS) isrecruiting for full-time Social Services Program Officer located inAnchorage, Alaska.
What you will be doingUnder the guidance of the Division's Data Processing Manager and via a hybrid-agile methodology, the position serves as the functional manager, overseeing all planning and development of OCS' Child Welfare Information System (CCWIS).
Other critical functions performed by this position include resolving CCWIS bugs, overseeing all statewide CCWIS training and assisting in meeting federal and state reporting requirements for the CCWIS.
This position has direct supervisory responsibility for two Program Coordinator positions and two Protective Service Specialist positions.
The supervisory responsibilities include:
training, daily supervision, establishing performance criteria and evaluating employee performance, interviewing job candidates, and making hiring decisions.
The program coordinator positions act as functional business analysts for the CCWIS while the PSS positions conduct all CCWIS training and Help desk tasks.
Our organization, mission and cultureThe strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.
The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.
Everything we do is underpinned by our Benefits of joining our teamThis is an exciting time to join State Office! Program changes are expected to occur in order to best serve the agency's need, so flexibility and an open mind is a must.
For individuals with excellent verbal, written, and critical thinking skills, this will be an ideal role, as they will be communicating with a wide range of people, analyzing complex systems and influencing macro-level changeFull-time benefits of this position include but are not limited to:
Insurance Benefits; Retirement Benefits; Paid Leave; and eleven paid holidays per year.
Please see the benefits tab on this posting for more information.
Working environment you can expectThis position is located in OCS' State Office building, in Anchorage, Alaska.
This is a fast-paced position with varying job duties and responsibilities.
Daily, this position works with other teams within OCS as well as IT and external contractors.
This position requires frequent meetings, on-demand requests for information/data and will likely experience frequent interruptions.
For information on the Anchorage community (including schools, hospitals, housing) please review the We are seeking a candidate with the following competencies:
1.
Computer Skills:
Uses computers, software applications, databases, and automated systems to accomplish work.
2.
Problem Solving:
Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
3.
Managing Human Resources:
Plans, distributes, coordinates, and monitors work assignments of others; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner.
4.
Reasoning:
Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
5.
Interpersonal Skills:
( ) Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Special Note All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check.
The successful candidate may be required to attend multiple training courses normally located in Anchorage.
A cover letter is NOT required for this position.
Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.
To view the general description and example of duties for a Social Services Program Officer, please go to the following link:
Minimum Qualifications Four years of journey level professional experience providing, developing, administrating, or managing social/health services or social/health service programs.
ANDOne year of experience supervising professional or paraprofessional staff.
This experience may be earned concurrently with the required journey level professional experience.
Additional Required Information At time of interview applicant is requested to submit:
A list of three (3) professional references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.
Please read the below information carefully.
This applies to your application submission.
SUPPLEMENTAL QUESTIONSFor your application to be evaluated you must answer the Supplemental Questions.
Be specific in your answers and tell us how you acquired the relevant experience.
Please use complete sentences and proof-read your submissions when answering the supplemental questions.
Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
WORK EXPERIENCEWhen using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time.
Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met.
Work experience needed to meet the minimum qualifications must be documented in the application.
If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment.
A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level.
Ensure your time and any subsequent flex promotion(s) are documented as a separate position.
This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered.
If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.
Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
RECRUITMENT SCOPEThis position is open to Alaska Residents only.
Please check our to determine if you qualify.
MULTIPLE VACANCIESThis recruitment may be used for more than one (1) vacancy.
The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.
Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application.
If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.
Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage, found here:
NOTICEQuestions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095.
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.
com' domains.
For information on allowing emails from the 'governmentjobs.
com' domains, visit the Lost Password Help page located at EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).
Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY:
Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at:
P.
O.
Box 110201, Juneau, AK 99811-0201.
The State of Alaska is an equal opportunity employer.
Contact Information WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.
Requests for information may also be emailed to email protected .
For applicant password assistance please visit:
For specific information in reference to the position please contact the hiring manager at:
Name:
Sandra DeHart-Mayor, MSW ORCA, Data & Research Project ManagerEmail:
Careers with the State of Alaska offer MANY benefitsThe following information describes typical benefits available to employees of the State of Alaska.
Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.
)Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the State:
See for additional information.
AVTEC Confidential Correctional Officers Marine Engineers Mt.
Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts.
Contact the appropriate Union for additional information.
General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expensesRetirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note:
The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Eleven paid holidays a year Gym discounts at participating fitness providers in multiple locations throughout the state.
See for additional information01 Do you acknowledge and understand the requirement that education and/or experience being used to meet the minimum qualifications for this position must be adequately documented in this application in order to be considered for this position? Yes.
I acknowledge and understand this requirement.
02 What is your experience with automated information systems and technology? 03 Describe your workflow for solving problems or issues.
04 Describe your experience in planning, monitoring and evaluating work in an equitable manner.
05 What experience do you have in analyzing information and making correct inferences or accurate conclusions? 06 What is your leadership and/or interpersonal style? Please elaborate on how you work with others.
Required Question Recommended Skills Agile Methodology Automation Coaching And Mentoring Communication Courtesy Critical Thinking Estimated Salary: $20 to $28 per hour based on qualifications.
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