Motor Vehicle Program Manager (PCN 125329)
Salary:
$3,152.
80 BiweeklyLocation :
Anchorage, AKJob Type:
Full TimeJob Number:
40830Department:
AdministrationDivision:
Motor VehiclesOpening Date:
08/03/2023Closing Date:
8/17/2023 5:
00 PM AlaskaDivision:
Motor VehiclesPosition Open To:
Alaska Residents OnlyBargaining Unit:
SupervisoryRange:
21Job Description This position is open to Alaska Residents only.
Please check our to determine if you qualify.
The Department of Administration, Division of Motor Vehicles, is recruiting for a DMV Program Manager in Anchorage!The position is in the Supervisory Unit (SU) at a range 21.
What will you be doing:
The Motor Vehicle Manager serves as a vital member of DMV's executive leadership team and is relied upon for policy recommendations, executing regulatory changes and driving the Division's goal of constant improvement.
This position is responsible for leading a team in charge of statewide motor vehicle initiatives and compliance, as well as supporting our vast network of dealerships, business partners, third-party driving schools and government partners.
Our organization, mission, and culture:
The Division of Motor Vehicles is committed to providing faster, friendlier, exceptional customer service, and being more accessible than ever before.
The core values that shape our culture are:
Customer Service - a commitment to anticipating and effectively responding to the needs of diverse customers.
The Motor Vehicle Manager must be customer service orientated by leading their team to find ways to get to yes for our external customers, as well as our internal government customers.
Leadership - a commitment to demonstrating an outward mindset and empowering people to reach their potential.
The Motor Vehicle Manager empowers their team of direct reports to reach their potential in a fast-paced environment by using motivational tactics that encourage others to work effectively as a team.
Innovation - a commitment to applying new technologies and ideas to advance the organization.
The Motor Vehicle Manager works with a variety of stakeholders to analyze existing processes and improve upon those processes by utilizing lean methodologies to find maximum efficiencies and modernization.
Stewardship - a commitment to the responsible use of state resources.
The Motor Vehicle Manager works closely with administrative staff and senior management to ensure DMV employees are responsible in the use of state resources, identifying areas of improvement and recommending changes to be fiscally responsible.
Trust - a commitment to open and honest communication and ethical behavior.
The Motor Vehicle Manager works closely with their team of direct reports and provides cross-departmental leadership to all DMV employees across the state.
This open and honest communication is critical to the success of a fast-paced Division that experiences consistent change.
Fun - a commitment to creating fun and passion in the workplace.
The Motor Vehicle Manager will be relied upon to create a fun work environment and empower their team of direct reports to be passionate about the work that they do and create a workplace they love to come to each day.
Benefits of joining our teamAlaska is proud to operate outside of the traditional DMV stigma and is full of high performers that drive superior customer service to Alaskans and has a leadership team that cultivates a fun environment for their employees.
The State of Alaska offers a full benefit package, including health insurance and retirement, and generous paid holidays and leave.
The working environment you can expect:
This position is located at the DMV's headquarters at the University Center in midtown Anchorage surrounded by some of the best restaurants in town! Located 0.
4 miles from the highest grossing independent pizza restaurant in the United States, The Moose's Tooth, ensures that you will never go hungry! If you're not a pizza person New Sagaya is across the street which houses some of the best soups & sandwiches in town! If you would prefer to spend your lunches enjoying the scenery and getting some steps in, Cuddy Family Midtown Park is 0.
5 miles away and a great place to spend your lunchtime.
Who we are looking for:
To be successful in this position, the selected candidate should possess the following knowledge, skills, abilities, and
Experience:
The ability to effectively lead a diverse team in an innovative government environment to ensure employees are challenged in their positions and have the tools, knowledge, and expertise to succeed, including providing feedback and evaluating their performance.
These methods may need to support teleworking employees through modernized methods such as Microsoft Teams meetings.
The ability to prepare and present recommendations for changes in legislation, regulations and policy including implementing federal regulatory changes and providing legislative testimony.
The ability to establish and maintain relationships with other divisions, departments, state, federal and local governments, and private sector businesses to ensure effectiveness of driver licensing and promoting public or private partnership efforts.
The ability to perform data analysis and reporting to identify meaningful insights that drive the division's decision-making process and effectively communicate those findings and recommendations to decision making teams.
The ability to multi-task and prioritize duties to effectively complete work with conflicting deadlines and changing priorities.
If this sounds like your skill set, or one you would like to develop, please submit an application through Workplace Alaska.
Special Note:
This position requires a valid driver's license.
This position requires the use of Alaska License and Vehicle Information Network (ALVIN) which includes passing a background investigation.
Fingerprinting will be conducted.
To view the general description and example of duties for the position please go to the following link:
https:
//www.
governmentjobs.
com/careers/Alaska/classspecs /> Minimum Qualifications Any combination of education and/or experience that provides the applicant with competencies in Administration and Management:
Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.
Leadership:
Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
Planning and Evaluating:
Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
Vision:
Understands where the organization is headed and how to make a contribution; takes a long-term view and recognizes opportunities to help the organization accomplish its objectives or move toward the vision.
equivalent to those typically gained by:
Training and/or progressively responsible professional experience coordinating, developing, overseeing, and planning functions and activities to achieve organizational goals, mission, and objectives.
Special Note:
Competencies means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
Professional experience means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
Progressively responsible means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Training and education in this guidance are synonyms for the process of acquiring knowledge and skills through instruction.
It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
Typically gained by means the prevalent, usual method of gaining the competencies expected for entry into the job.
Additional Required Information At time of application, applicants are requested to submit:
Copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcript) if using to verify that you meet the minimum qualifications.
Cover letter - instructions below.
At time of interview, applicants are requested to submit:
Three (3) professional references with current daytime phone numbers, Please read the below information carefully.
This applies to your application submission.
COVER LETTERA cover letter is required for this position.
The cover letter should be a professionally formatted cover letter that describes how your education and experience positions you to be an ideal candidate for this position.
The cover letter and applicant package will be used to determine which applicants advance to the interview phase of the recruitment and selection process.
BACKGROUND CHECKThis position requires the use of Alaska License and Vehicle Information Network (ALVIN) which includes passing a background investigation.
Fingerprinting will be conducted.
EDUCATIONIf post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application.
If you have not obtained a degree, please indicate the number of units completed.
Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.
Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable.
If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.
S.
education programs; or an accredited U.
S.
state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.
It is your responsibility to provide such evidence when applying.
WORK EXPERIENCEIf using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time.
Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met.
If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.
Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application.
If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.
Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage, found here:
http:
//doa.
alaska.
gov/dop/workplace/help/ />EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).
Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY:
Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at:
P.
O.
Box 110201, Juneau, AK 99811-0201.
The State of Alaska is an equal opportunity employer.
NOTICEIf you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.
com' domains.
For information on allowing emails from the 'governmentjobs.
com' domains, visit the Lost Password Help page located at WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.
Requests for information may also be emailed to For applicant password assistance please visit:
Contact Information For specific information in reference to the position please contact the hiring manager:
Lauren Whiteside, DMV Program Manager(907) 269-5129 email protected Careers with the State of Alaska offer MANY benefitsThe following information describes typical benefits available to employees of the State of Alaska.
Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.
)Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the State:
See for additional information.
AVTEC Confidential Correctional Officers Marine Engineers Mt.
Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts.
Contact the appropriate Union for additional information.
General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit) Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses Retirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note:
The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Eleven paid holidays a year Gym discounts at participating fitness providers in multiple locations throughout the state.
See for additional information01 To complete your application for this position a cover letter is required.
Have you attached a cover letter that follows the directions listed in the job announcement? Yes No 02 In a few sentences, please explain your leadership style and why you have found it to be the most effective.
03 In a few sentences, please summarize your experience with interpreting, enacting or reforming legislation.
04 In a few sentences, please share the most impactful change initiative that you've led.
Required Question Recommended Skills Problem Solving Program Management Program Development Determine Best Practices Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
$3,152.
80 BiweeklyLocation :
Anchorage, AKJob Type:
Full TimeJob Number:
40830Department:
AdministrationDivision:
Motor VehiclesOpening Date:
08/03/2023Closing Date:
8/17/2023 5:
00 PM AlaskaDivision:
Motor VehiclesPosition Open To:
Alaska Residents OnlyBargaining Unit:
SupervisoryRange:
21Job Description This position is open to Alaska Residents only.
Please check our to determine if you qualify.
The Department of Administration, Division of Motor Vehicles, is recruiting for a DMV Program Manager in Anchorage!The position is in the Supervisory Unit (SU) at a range 21.
What will you be doing:
The Motor Vehicle Manager serves as a vital member of DMV's executive leadership team and is relied upon for policy recommendations, executing regulatory changes and driving the Division's goal of constant improvement.
This position is responsible for leading a team in charge of statewide motor vehicle initiatives and compliance, as well as supporting our vast network of dealerships, business partners, third-party driving schools and government partners.
Our organization, mission, and culture:
The Division of Motor Vehicles is committed to providing faster, friendlier, exceptional customer service, and being more accessible than ever before.
The core values that shape our culture are:
Customer Service - a commitment to anticipating and effectively responding to the needs of diverse customers.
The Motor Vehicle Manager must be customer service orientated by leading their team to find ways to get to yes for our external customers, as well as our internal government customers.
Leadership - a commitment to demonstrating an outward mindset and empowering people to reach their potential.
The Motor Vehicle Manager empowers their team of direct reports to reach their potential in a fast-paced environment by using motivational tactics that encourage others to work effectively as a team.
Innovation - a commitment to applying new technologies and ideas to advance the organization.
The Motor Vehicle Manager works with a variety of stakeholders to analyze existing processes and improve upon those processes by utilizing lean methodologies to find maximum efficiencies and modernization.
Stewardship - a commitment to the responsible use of state resources.
The Motor Vehicle Manager works closely with administrative staff and senior management to ensure DMV employees are responsible in the use of state resources, identifying areas of improvement and recommending changes to be fiscally responsible.
Trust - a commitment to open and honest communication and ethical behavior.
The Motor Vehicle Manager works closely with their team of direct reports and provides cross-departmental leadership to all DMV employees across the state.
This open and honest communication is critical to the success of a fast-paced Division that experiences consistent change.
Fun - a commitment to creating fun and passion in the workplace.
The Motor Vehicle Manager will be relied upon to create a fun work environment and empower their team of direct reports to be passionate about the work that they do and create a workplace they love to come to each day.
Benefits of joining our teamAlaska is proud to operate outside of the traditional DMV stigma and is full of high performers that drive superior customer service to Alaskans and has a leadership team that cultivates a fun environment for their employees.
The State of Alaska offers a full benefit package, including health insurance and retirement, and generous paid holidays and leave.
The working environment you can expect:
This position is located at the DMV's headquarters at the University Center in midtown Anchorage surrounded by some of the best restaurants in town! Located 0.
4 miles from the highest grossing independent pizza restaurant in the United States, The Moose's Tooth, ensures that you will never go hungry! If you're not a pizza person New Sagaya is across the street which houses some of the best soups & sandwiches in town! If you would prefer to spend your lunches enjoying the scenery and getting some steps in, Cuddy Family Midtown Park is 0.
5 miles away and a great place to spend your lunchtime.
Who we are looking for:
To be successful in this position, the selected candidate should possess the following knowledge, skills, abilities, and
Experience:
The ability to effectively lead a diverse team in an innovative government environment to ensure employees are challenged in their positions and have the tools, knowledge, and expertise to succeed, including providing feedback and evaluating their performance.
These methods may need to support teleworking employees through modernized methods such as Microsoft Teams meetings.
The ability to prepare and present recommendations for changes in legislation, regulations and policy including implementing federal regulatory changes and providing legislative testimony.
The ability to establish and maintain relationships with other divisions, departments, state, federal and local governments, and private sector businesses to ensure effectiveness of driver licensing and promoting public or private partnership efforts.
The ability to perform data analysis and reporting to identify meaningful insights that drive the division's decision-making process and effectively communicate those findings and recommendations to decision making teams.
The ability to multi-task and prioritize duties to effectively complete work with conflicting deadlines and changing priorities.
If this sounds like your skill set, or one you would like to develop, please submit an application through Workplace Alaska.
Special Note:
This position requires a valid driver's license.
This position requires the use of Alaska License and Vehicle Information Network (ALVIN) which includes passing a background investigation.
Fingerprinting will be conducted.
To view the general description and example of duties for the position please go to the following link:
https:
//www.
governmentjobs.
com/careers/Alaska/classspecs /> Minimum Qualifications Any combination of education and/or experience that provides the applicant with competencies in Administration and Management:
Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.
Leadership:
Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
Planning and Evaluating:
Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
Vision:
Understands where the organization is headed and how to make a contribution; takes a long-term view and recognizes opportunities to help the organization accomplish its objectives or move toward the vision.
equivalent to those typically gained by:
Training and/or progressively responsible professional experience coordinating, developing, overseeing, and planning functions and activities to achieve organizational goals, mission, and objectives.
Special Note:
Competencies means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
Professional experience means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
Progressively responsible means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Training and education in this guidance are synonyms for the process of acquiring knowledge and skills through instruction.
It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
Typically gained by means the prevalent, usual method of gaining the competencies expected for entry into the job.
Additional Required Information At time of application, applicants are requested to submit:
Copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcript) if using to verify that you meet the minimum qualifications.
Cover letter - instructions below.
At time of interview, applicants are requested to submit:
Three (3) professional references with current daytime phone numbers, Please read the below information carefully.
This applies to your application submission.
COVER LETTERA cover letter is required for this position.
The cover letter should be a professionally formatted cover letter that describes how your education and experience positions you to be an ideal candidate for this position.
The cover letter and applicant package will be used to determine which applicants advance to the interview phase of the recruitment and selection process.
BACKGROUND CHECKThis position requires the use of Alaska License and Vehicle Information Network (ALVIN) which includes passing a background investigation.
Fingerprinting will be conducted.
EDUCATIONIf post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application.
If you have not obtained a degree, please indicate the number of units completed.
Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.
Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable.
If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.
S.
education programs; or an accredited U.
S.
state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.
It is your responsibility to provide such evidence when applying.
WORK EXPERIENCEIf using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time.
Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met.
If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.
Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application.
If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.
Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage, found here:
http:
//doa.
alaska.
gov/dop/workplace/help/ />EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).
Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY:
Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at:
P.
O.
Box 110201, Juneau, AK 99811-0201.
The State of Alaska is an equal opportunity employer.
NOTICEIf you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.
com' domains.
For information on allowing emails from the 'governmentjobs.
com' domains, visit the Lost Password Help page located at WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.
Requests for information may also be emailed to For applicant password assistance please visit:
Contact Information For specific information in reference to the position please contact the hiring manager:
Lauren Whiteside, DMV Program Manager(907) 269-5129 email protected Careers with the State of Alaska offer MANY benefitsThe following information describes typical benefits available to employees of the State of Alaska.
Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.
)Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the State:
See for additional information.
AVTEC Confidential Correctional Officers Marine Engineers Mt.
Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts.
Contact the appropriate Union for additional information.
General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit) Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses Retirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note:
The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Eleven paid holidays a year Gym discounts at participating fitness providers in multiple locations throughout the state.
See for additional information01 To complete your application for this position a cover letter is required.
Have you attached a cover letter that follows the directions listed in the job announcement? Yes No 02 In a few sentences, please explain your leadership style and why you have found it to be the most effective.
03 In a few sentences, please summarize your experience with interpreting, enacting or reforming legislation.
04 In a few sentences, please share the most impactful change initiative that you've led.
Required Question Recommended Skills Problem Solving Program Management Program Development Determine Best Practices Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
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