Court Case Manager 1 (41-4089) Fairbanks Probate
Salary:
$22.
92 HourlyLocation :
Fairbanks, AKJob Type:
Full TimeJob Number:
41593Department:
Alaska Court SystemDivision:
Fairbanks ProbateOpening Date:
08/11/2023Closing Date:
8/21/2023 5:
00 PM AlaskaPosition Open To:
All ApplicantsBargaining Unit:
Exempt JudicialRange:
10Job Description The Fairbanks Trial Court of the Alaska Court System is looking for a highly dependable individual to become a Court Case Manager 1 (salary range 10).
CLICK HERE FOR A MESSAGE FROM ONE OF OUR RETIRED CHIEF JUSTICES! Employees transferring from another State of Alaska agency or applicants with prior legal work experience or education in the legal field may receive consideration for advance step placement.
Employees working in this job classification will be considered for annual salary increases upon successful completion of a 1-year probationary period.
This job classification will promote to salary range 11 after successful completion of three years of service with the court.
Our organization, mission and culture:
The mission of the Alaska Court System is to provide an accessible and impartial forum for the just resolution of all cases that come before it, and to decide such cases in accordance with the law, expeditiously and with integrity.
Everything we do is outlined in our.
The benefits of joining our team:
The Fairbanks Trial Courts is a dynamic team where customer service is our priority.
Your success as an employee is our success as an organization.
We will receive on-the-job training, on-going support, respect, and fairness.
We are a court family.
Employee Testimonials:
Working for the Fairbanks Trial Courts is meaningful work in an environment that expects and supports integrity, impartiality, and a strong work ethic.
-Helen, Court Case Manager 2 I have really enjoyed working within the Alaska Court System, the workplace culture here is so positive and inviting.
Everyone is incredibly helpful, and willing to assist and answer questions.
The amount of teamwork that goes on to make sure the level of work is done, really creates an open atmosphere to learn and grow together.
-Cori, Court Case Manager 1 I started working for the Alaska Court System in August of 2021.
Since becoming an employee here, it has been nothing short of an amazing opportunity that I am very grateful for.
To summarize it in short, it has been a wonderful and fulfilling career.
The website and application prosses was very user friendly, and easy to navigate.
The Alaska Court System provides all of the support and training needed to be successful in your career here.
Not only are the supervisors and staff very supportive, but they are very welcoming to new staff members as well.
I have only been here a short time now but it has been a fantastic opportunity to work with some amazing people in this community.
The Alaska Court System here in Fairbanks is a positive, uplifting and rewarding work environment that I am sure anyone would love to be a part of.
-Nichole, Courtroom Judicial Assistant Job DutiesThis position serves as a case manager for domestic violence and stalking cases, as well as provide backup support to probate and children's cases.
You will assist self-represented litigants, attorneys, and other agencies at the public service counter and by phone providing information on court cases, forms, procedures, and records without giving legal advice.
This will include assisting customers in extreme distress, incapacitation, or cultural diversity, requiring superior listening and communication skills to elicit information.
In this role, you will review submitted petitions for rule compliance, review and determine appropriate action for incoming case pleadings, recognize and handle documents requiring priority action, process and distribute orders and notices, docket orders, schedule events, update parties, and track files for follow-up on mandatory and ordered events in CourtView.
Additionally, you will manage an individual cash drawer to accept payments for filing fees and other transactions.
This position will cross-train with domestic violence and children's desk duties and provide coverage when needed.
Who we are looking for:
To be successful in the position a candidate will need the following core competencies:
Adaptability:
Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
Computer Skills:
Uses computers, software applications, databases, and automated systems to accomplish work.
Conscientiousness:
Displays a high level of effort and commitment towards performing work; demonstrates responsible behavior.
Customer/Quality Focus:
Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner.
Demonstrates commitment to identifying customers' apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
Interpersonal Skills:
Shows respect, fairness, understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
The working environment you can expectThe Fairbanks Trial Court is located in the beautiful Rabinowitz Courthouse at 101 Lacey Street in Downtown Fairbanks.
Our building is located next to Golden Heart Plaza, the Alaska Siberia World War II Memorial, several bike paths, and the Chena River.
Our professional, collegial team takes immense pride in public service.
The workplace culture is supportive, team-centered, and mission-orientated to foster fairness and respect.
The Work HoursFull-time court employees are currently scheduled to work 37.
5 hours per week.
The work hours for this position are Monday - Friday, 8:
00 a.
m.
to 4:
30 p.
m.
with a one hour lunch break.
What benefits do we offer?Typical Benefits for Full Time Employees Include:
11 paid holidays per year Medical and dental coverage for employee and eligible dependents Vision plan (optional) Employer-paid Basic Life insurance with additional coverage available Membership in the Public Employees Retirement System (PERS) Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security Alaska Deferred Compensation Plan (optional) Personal leave accrual Personal leave accrual is based on years of creditable state service.
Those new to state service will accrue 4 weeks of paid leave (with cash value) over the course of their first year of service.
That accrual rate will increase after 2 years of service.
See for additional information.
Cover LetterA cover letter IS NOT REQUIRED to be considered for this position.
Instead, applicants must demonstrate their skill and/or experience in their responses to the Supplemental Questions.
Please make sure to answer the supplemental questions as thoroughly as possible.
Your responses must be supported by your application.
Please see the QUESTIONS tab at the top of this bulletin to preview the Supplemental Questions.
For more information on the Alaska Court System, please visit:
http:
//www.
courts.
alaska.
govFor information about what state courts do, please watch the following short video:
VIDEO:
The who, what, when, where and how of state courtsThe Alaska Court System is an EEO employer and proudly promotes diversity.
Minimum Qualifications Graduation from high school or completion of a General Education Development (GED) certificate AND one year of office clerical experience AND the ability to keyboard at least 40 words per minute (net).
Substitution:
Additional office clerical work experience will substitute for the high school diploma or GED certificate on a month-for-month basis.
Completion of 36 semester credit hours or 48 quarter credit hours of coursework from an accredited college will substitute for the year of required office clerical experience.
Completion of an appropriate vocational training course of study such as legal secretary, paralegal, or office skills will substitute for the required office clerical experience on a month-for-month basis.
Additional Required Information This applies to your application submission.
Documents to be Attached to the Application (REQUIRED):
A letter of interest, completed per the instructions below.
Post-secondary transcripts, if using education to meet minimum qualifications.
Keyboarding certification dated within one year showing a typing speed of at least 40 words per minute (net).
Documents to be Submitted at the Time of Interview (REQUIRED):
If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):
Copies of your most recent (2) performance evaluations, if available.
A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.
Two (2) writing samples each at least 1/2 page in length.
KEYBOARDING CERTIFICATION REQUIREDAttach a recent keyboarding certification (dated within one year) to your application that verifies your keyboarding speed of 40 wpm or higher (net).
Online keyboarding tests (often at no cost) are accepted with a valid website address noted on the document.
Acceptable websites include:
www.
ratatype.
com and www.
typingtest.
com.
In addition, keyboarding tests are given at any Alaska Job Center location.
A list of locations is available at:
http:
//www.
jobs.
state.
ak.
us/offices.
WORK HISTORYIf using work experience not already documented in your application, provide the employer name, your job title, dates of employment and whether full or part-time.
Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met.
If they are not, the applicant will not advance to the interview and selection phase of the recruitment.
EDUCATIONIf post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application.
If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field.
Copies of academic transcripts will be required at time of interview.
SELECTION PROCEDUREApplicants will be required to meet the Minimum Qualifications as outlined above.
Unfortunately, we cannot always interview all applicants.
If your application is considered not qualified, you will be sent a notice within two weeks after the closing date for this recruitment.
If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you.
Qualified applications will be forwarded to the hiring supervisor.
NEPOTISM REVIEWTo avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.
BACKGROUND CHECKA background check will be conducted prior to an employment offer being made.
Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer no to these questions.
If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) 264-8242.
The Court System reserves the right to confirm all background information.
Contact Information Contact Title:
Recruitment E-Mail:
govMailing Address:
820 West 4th Avenue, Anchorage, AK 99501Fax Number:
(907) 264-8262Phone Number:
(907) 264-8242 The Alaska Court System provides a variety of benefits for eligible employees, which are a significant part of the total compensation package.
The following are typical benefits available to full-time employees.
Actual benefits received may differ by position type or be prorated for other than full time work.
Membership in the Public Employees Retirement System (PERS) Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security Medical and dental coverage for employee and eligible dependents Vision plan (optional) Employer paid Basic Life Insurance with additional coverage available 11 paid holidays per year Personal leave accrual based on years of creditable state service Option to enroll in the Alaska Deferred Compensation Plan For more information on the Alaska Court System, please visit:
http:
//www.
courts.
alaska.
gov01 Supplemental Questions are considered part of your official application.
Failure to follow instructions represented in these questions may result in removal of your application from consideration.
oI acknowledge I understand Yes No 02 Have you carefully read the minimum qualifications for this position, and do you certify that you possess the required education and/or experience to meet the minimum qualifications as stated? Attaching a resume is NOT an alternative to filling out the application in its entirety.
Noting see resume or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job opening.
Yes No 03 Have you attached (or submitted) the required keyboarding certification (dated within one year) showing a speed of at least 40 words per minute (net) that follows the directions listed in the job announcement? Yes No 04 Tell us your philosophy of good customer service.
05 Describe an ethical dilemma that you have faced.
What was the circumstance and how did you resolve the situation? 06 In detail please describe how you would organize your day and stay on task with competing priorities and constant interruptions? 07 What are some important qualities for a good work ethic? Please explain how you have demonstrated these qualities in your work history.
08 What should the image of the Alaska Court System look like, and, how would you portray this image? 09 Do you prefer a job with routine work assignments, or, one with lots of diversity in tasks and learning? Please explain why.
10 Are you proficient at speaking another language besides English? If Yes - which language? 11 Were you referred to this vacancy by a current Alaska Court System employee? If yes, please provide their name and court location.
12 The work schedule for this position is Monday - Friday from 8:
00 a.
m.
to 4:
30 p.
m.
Do you understand this requirement? Yes No Required Question Recommended Skills Adaptability Automation Communication Computer Keyboards Courtesy Critical Thinking Estimated Salary: $20 to $28 per hour based on qualifications.
$22.
92 HourlyLocation :
Fairbanks, AKJob Type:
Full TimeJob Number:
41593Department:
Alaska Court SystemDivision:
Fairbanks ProbateOpening Date:
08/11/2023Closing Date:
8/21/2023 5:
00 PM AlaskaPosition Open To:
All ApplicantsBargaining Unit:
Exempt JudicialRange:
10Job Description The Fairbanks Trial Court of the Alaska Court System is looking for a highly dependable individual to become a Court Case Manager 1 (salary range 10).
CLICK HERE FOR A MESSAGE FROM ONE OF OUR RETIRED CHIEF JUSTICES! Employees transferring from another State of Alaska agency or applicants with prior legal work experience or education in the legal field may receive consideration for advance step placement.
Employees working in this job classification will be considered for annual salary increases upon successful completion of a 1-year probationary period.
This job classification will promote to salary range 11 after successful completion of three years of service with the court.
Our organization, mission and culture:
The mission of the Alaska Court System is to provide an accessible and impartial forum for the just resolution of all cases that come before it, and to decide such cases in accordance with the law, expeditiously and with integrity.
Everything we do is outlined in our.
The benefits of joining our team:
The Fairbanks Trial Courts is a dynamic team where customer service is our priority.
Your success as an employee is our success as an organization.
We will receive on-the-job training, on-going support, respect, and fairness.
We are a court family.
Employee Testimonials:
Working for the Fairbanks Trial Courts is meaningful work in an environment that expects and supports integrity, impartiality, and a strong work ethic.
-Helen, Court Case Manager 2 I have really enjoyed working within the Alaska Court System, the workplace culture here is so positive and inviting.
Everyone is incredibly helpful, and willing to assist and answer questions.
The amount of teamwork that goes on to make sure the level of work is done, really creates an open atmosphere to learn and grow together.
-Cori, Court Case Manager 1 I started working for the Alaska Court System in August of 2021.
Since becoming an employee here, it has been nothing short of an amazing opportunity that I am very grateful for.
To summarize it in short, it has been a wonderful and fulfilling career.
The website and application prosses was very user friendly, and easy to navigate.
The Alaska Court System provides all of the support and training needed to be successful in your career here.
Not only are the supervisors and staff very supportive, but they are very welcoming to new staff members as well.
I have only been here a short time now but it has been a fantastic opportunity to work with some amazing people in this community.
The Alaska Court System here in Fairbanks is a positive, uplifting and rewarding work environment that I am sure anyone would love to be a part of.
-Nichole, Courtroom Judicial Assistant Job DutiesThis position serves as a case manager for domestic violence and stalking cases, as well as provide backup support to probate and children's cases.
You will assist self-represented litigants, attorneys, and other agencies at the public service counter and by phone providing information on court cases, forms, procedures, and records without giving legal advice.
This will include assisting customers in extreme distress, incapacitation, or cultural diversity, requiring superior listening and communication skills to elicit information.
In this role, you will review submitted petitions for rule compliance, review and determine appropriate action for incoming case pleadings, recognize and handle documents requiring priority action, process and distribute orders and notices, docket orders, schedule events, update parties, and track files for follow-up on mandatory and ordered events in CourtView.
Additionally, you will manage an individual cash drawer to accept payments for filing fees and other transactions.
This position will cross-train with domestic violence and children's desk duties and provide coverage when needed.
Who we are looking for:
To be successful in the position a candidate will need the following core competencies:
Adaptability:
Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
Computer Skills:
Uses computers, software applications, databases, and automated systems to accomplish work.
Conscientiousness:
Displays a high level of effort and commitment towards performing work; demonstrates responsible behavior.
Customer/Quality Focus:
Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner.
Demonstrates commitment to identifying customers' apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
Interpersonal Skills:
Shows respect, fairness, understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
The working environment you can expectThe Fairbanks Trial Court is located in the beautiful Rabinowitz Courthouse at 101 Lacey Street in Downtown Fairbanks.
Our building is located next to Golden Heart Plaza, the Alaska Siberia World War II Memorial, several bike paths, and the Chena River.
Our professional, collegial team takes immense pride in public service.
The workplace culture is supportive, team-centered, and mission-orientated to foster fairness and respect.
The Work HoursFull-time court employees are currently scheduled to work 37.
5 hours per week.
The work hours for this position are Monday - Friday, 8:
00 a.
m.
to 4:
30 p.
m.
with a one hour lunch break.
What benefits do we offer?Typical Benefits for Full Time Employees Include:
11 paid holidays per year Medical and dental coverage for employee and eligible dependents Vision plan (optional) Employer-paid Basic Life insurance with additional coverage available Membership in the Public Employees Retirement System (PERS) Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security Alaska Deferred Compensation Plan (optional) Personal leave accrual Personal leave accrual is based on years of creditable state service.
Those new to state service will accrue 4 weeks of paid leave (with cash value) over the course of their first year of service.
That accrual rate will increase after 2 years of service.
See for additional information.
Cover LetterA cover letter IS NOT REQUIRED to be considered for this position.
Instead, applicants must demonstrate their skill and/or experience in their responses to the Supplemental Questions.
Please make sure to answer the supplemental questions as thoroughly as possible.
Your responses must be supported by your application.
Please see the QUESTIONS tab at the top of this bulletin to preview the Supplemental Questions.
For more information on the Alaska Court System, please visit:
http:
//www.
courts.
alaska.
govFor information about what state courts do, please watch the following short video:
VIDEO:
The who, what, when, where and how of state courtsThe Alaska Court System is an EEO employer and proudly promotes diversity.
Minimum Qualifications Graduation from high school or completion of a General Education Development (GED) certificate AND one year of office clerical experience AND the ability to keyboard at least 40 words per minute (net).
Substitution:
Additional office clerical work experience will substitute for the high school diploma or GED certificate on a month-for-month basis.
Completion of 36 semester credit hours or 48 quarter credit hours of coursework from an accredited college will substitute for the year of required office clerical experience.
Completion of an appropriate vocational training course of study such as legal secretary, paralegal, or office skills will substitute for the required office clerical experience on a month-for-month basis.
Additional Required Information This applies to your application submission.
Documents to be Attached to the Application (REQUIRED):
A letter of interest, completed per the instructions below.
Post-secondary transcripts, if using education to meet minimum qualifications.
Keyboarding certification dated within one year showing a typing speed of at least 40 words per minute (net).
Documents to be Submitted at the Time of Interview (REQUIRED):
If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):
Copies of your most recent (2) performance evaluations, if available.
A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.
Two (2) writing samples each at least 1/2 page in length.
KEYBOARDING CERTIFICATION REQUIREDAttach a recent keyboarding certification (dated within one year) to your application that verifies your keyboarding speed of 40 wpm or higher (net).
Online keyboarding tests (often at no cost) are accepted with a valid website address noted on the document.
Acceptable websites include:
www.
ratatype.
com and www.
typingtest.
com.
In addition, keyboarding tests are given at any Alaska Job Center location.
A list of locations is available at:
http:
//www.
jobs.
state.
ak.
us/offices.
WORK HISTORYIf using work experience not already documented in your application, provide the employer name, your job title, dates of employment and whether full or part-time.
Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met.
If they are not, the applicant will not advance to the interview and selection phase of the recruitment.
EDUCATIONIf post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application.
If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field.
Copies of academic transcripts will be required at time of interview.
SELECTION PROCEDUREApplicants will be required to meet the Minimum Qualifications as outlined above.
Unfortunately, we cannot always interview all applicants.
If your application is considered not qualified, you will be sent a notice within two weeks after the closing date for this recruitment.
If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you.
Qualified applications will be forwarded to the hiring supervisor.
NEPOTISM REVIEWTo avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.
BACKGROUND CHECKA background check will be conducted prior to an employment offer being made.
Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer no to these questions.
If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) 264-8242.
The Court System reserves the right to confirm all background information.
Contact Information Contact Title:
Recruitment E-Mail:
govMailing Address:
820 West 4th Avenue, Anchorage, AK 99501Fax Number:
(907) 264-8262Phone Number:
(907) 264-8242 The Alaska Court System provides a variety of benefits for eligible employees, which are a significant part of the total compensation package.
The following are typical benefits available to full-time employees.
Actual benefits received may differ by position type or be prorated for other than full time work.
Membership in the Public Employees Retirement System (PERS) Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security Medical and dental coverage for employee and eligible dependents Vision plan (optional) Employer paid Basic Life Insurance with additional coverage available 11 paid holidays per year Personal leave accrual based on years of creditable state service Option to enroll in the Alaska Deferred Compensation Plan For more information on the Alaska Court System, please visit:
http:
//www.
courts.
alaska.
gov01 Supplemental Questions are considered part of your official application.
Failure to follow instructions represented in these questions may result in removal of your application from consideration.
oI acknowledge I understand Yes No 02 Have you carefully read the minimum qualifications for this position, and do you certify that you possess the required education and/or experience to meet the minimum qualifications as stated? Attaching a resume is NOT an alternative to filling out the application in its entirety.
Noting see resume or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job opening.
Yes No 03 Have you attached (or submitted) the required keyboarding certification (dated within one year) showing a speed of at least 40 words per minute (net) that follows the directions listed in the job announcement? Yes No 04 Tell us your philosophy of good customer service.
05 Describe an ethical dilemma that you have faced.
What was the circumstance and how did you resolve the situation? 06 In detail please describe how you would organize your day and stay on task with competing priorities and constant interruptions? 07 What are some important qualities for a good work ethic? Please explain how you have demonstrated these qualities in your work history.
08 What should the image of the Alaska Court System look like, and, how would you portray this image? 09 Do you prefer a job with routine work assignments, or, one with lots of diversity in tasks and learning? Please explain why.
10 Are you proficient at speaking another language besides English? If Yes - which language? 11 Were you referred to this vacancy by a current Alaska Court System employee? If yes, please provide their name and court location.
12 The work schedule for this position is Monday - Friday from 8:
00 a.
m.
to 4:
30 p.
m.
Do you understand this requirement? Yes No Required Question Recommended Skills Adaptability Automation Communication Computer Keyboards Courtesy Critical Thinking Estimated Salary: $20 to $28 per hour based on qualifications.
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