Courtesy Shuttle Driver

Company Name:
Courtesy Shuttle Driver
Ref No.: 14-00097
Company/Department: McKinley Village
Type: Seasonal-Full Time
Start Date / End Date: 05/08/2014 to 09/15/2014
Seasonal Recruitment Responsibility (80/20): Property (20%)
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Our Parks and Destinations group specializes in serving consumers; recreational and entertainment needs in national and state parks, zoos, aquariums, science centers, museums and other day-use cultural attractions.
The scope of our operations includes operating lodging, conference and meeting space, houseboats and other marine activities, retail merchandise shops, fine dining restaurants, and interpretive tours in some of this countrys most pristine protected lands and national parks.
We have been active partners with the National Park Service and various zoos, aquariums, and other cultural attractions for over 20 years, providing high-quality visitor services in numerous locations across the United States in over 12 states. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Some of the national and state parks in which we operate include:
Asilomar Conference Center,
Denali National Park, Alaska
Glacier Bay, Alaska
Lake Powell Resorts and Marina,
Zephyr Cove Resort & Marinas,
Mesa Verde National Park,
Olympic Peninsula,
Togwotee Mountain Lodge, Wyoming
Position Summary:
The Driver 1 employee drives a shuttle van or warehouse delivery truck or laundry truck or boat hauling vehicle. Drivers in this position may transport supplies and other goods or transport up to 15 passengers. Drivers are required to operate an efficient, consistent, safe and timely service.
Essential Functions:
Must complete a daily vehicle inspection form prior to driving
Ensure a pleasant and clean atmosphere is maintained in the vehicle at all times
Utilize all safety equipment available, always wear seat belt when driving
Operate company vehicle weighing under 26,000 lbs (GVW) transporting up to 15 passengers or transporting supplies and linens to and from designated locations
Drivers are required to drive defensively, safely and cautiously at all times and in all situations
Often drivers are the first contact a guest may have with the company so it is important they make an outstanding first impression
Exceptional customer service skills are needed when encountering guests; to ensure a good positive representation of Lake Powell Resorts and Marinas is demonstrated at all times
Some Driver 1s work as shuttle drivers driving guests throughout the property and in and out of the town of Page picking up and dropping off guests at designated locations
Drivers transporting passengers should be highly knowledgeable about Lake Powell Resort and Marinas and the surrounding areas; acting as a concierge resource for all guests. This includes but is not limited to: retail, boat rentals, food & beverage opening hours and services, tours and activities and surrounding area amenities and activities such as other National Parks in The Grand Circle
May have to lift guest luggage weighing up to 80 lbs into the vehicle
Fuel, clean and inspect vehicle when required, report malfunctions to Transportation Office
Driver 1s must ensure all vehicle log books are completed including rider-ship information log
Work with Transportation Office dispatcher ensuring any special requests and group requests are completed
Driver 1s may work as Laundry Drivers - delivering linens and other relevant laundry items to on-property closets and off-property outlets. Ensuring the laundry has a constant supply of clean linen
Drivers may be required to use a company vehicle to haul small boats from the water when required
Drivers may also be assigned to work as warehouse drivers transporting goods and supplies and making deliveries
Drivers must understand the machinery and chemicals used
Drivers must be aware of MSDS sheets and books and read and use this information when necessary
Identify maintenance and safety issues and take the correct steps to correct them
Maintain a positive attitude always be willing to lend a helping hand wherever needed
Attend all scheduled department and safety meetings
Share innovative ideas to improve efficiency and operations
Other duties as assigned
Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
Report to work on time and in complete uniform
Other duties as assigned
Status and Scope:
The Driver 1 employee reports to the Transportation
Drivers must be willing to learn about Lake Powell Resort and surrounding areas in order to educate guests that use the shuttle
Drivers transporting passengers must be guest service focused committed to going above and beyond to enhance the guest experience and able to lift heavy luggage or other supplies into the vehicle
Drivers must have strong communication skills and be comfortable using the company radio for communicationsQualifications:
Must be age 21 years or older
Must be able to communicate effectively in written and spoken English
Must have a valid Arizona or
Driver License (a CDL is not required for this position) with aclean driving record showing 3 years of prior safe driving
Must pass a DOT physical examination and obtain a medical card
Must pass apre-employmentdrug/alcohol test andparticipate in the randomdrug/alcoholtesting pool
Must complete and pass Defensive Driving Course prior to driving a company vehicle1 year professional driving experience and vehicle mechanical experience is preferred
Equipment Used:
Company Vehicle, Walkie-Talkie, Commercial Dryer, Hand Truck, Commercial Washing Machine, Other Machinery and Equipment
Travel Requirements:Little or no travel required (less than 10%)
Lifting Requirements:
X HEAVYLifting 100 pounds maximum with frequent lifting and/or carrying objects up to 50 pounds
Physical Requirements:BENDING Frequent
HEARING Constant
SEEING Constant
STANDING Occasional
WALKING Occasional
LIFTING Frequent
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